Service Ticket Link

This area provides access to service-tickets which correspond to "in-house" orders and "Help Desk Support" at Computer Help America.  A separate menu-link is provided allowing instant access to your records.  

Services Explanation

Notice we say Like-new, not new. If you are like 90% of the people you want a usable computer that is snappy. You don't require the latest $500.00 video cards, you don't need the latest 32-channel audio board, and you don't play games on your computer.

You know your computer is capable of being fast enough to meet your needs because when you purchased it was so speedy and did everything quickly for you. Now it lopes, sometimes freezes, or keeps trying to send microsoft error messages. It appears to be gasping for air before the final death.

Worse than this you keep getting  popup messages you did not ask to receive.  You can't even use the dang computer!  In addition you may be experiencing a flood of Junk emails from everybody and their brother. My friend someone has placed either a stealth cookie on your machine or your IP address has been snagged by an unscrupulous vendor on the internet.

Are you in the 10%

For the other 10% of potential reformat customers Computer Help America cannot provide the service you need. The only solution to your needs is to pony up money for all those expensive cards and boards that your latest hi-tech game requires. Some philosphers have even said the software producers and computer manufacturers have a marriage whose goal is built-in obsolescence.  Keeping ahead of the technology curve can be a very expensive proposition!

We will help you backup your hard-drive. A custom CD will be designed to reformat your hard-drive.  It will be wiped of all data including personal documents and drivers required for the video, motherboard chipset drivers, audio, and Ethernet.  It will then be rebuilt into a "Like-New" condition.

Steps Taken include:

	Copy computer hard drive contents to temporary drive
	Save all driver files
	Erase hard drive
	Reformat hard drive
	Re-Install operating system software
	Re-install drivers
	Copy customer files to Drive-X
	Perform bench-mark speed test

We require your Operating system license key.

Service includes:

Reformat of hard-drive and reinstallation of operating system.  Reinstallation of necessary drivers for proper computer operation  A complete report of services including a computer-profile summary.